When We Are Closed
If you require urgent attention outside normal hours please telephone the normal surgery number (0151 638 8221) or you can contact the out of hours service directly on 0151 678 8496. You will hear a recorded message informing you of the action to be taken. It will assist you if you have a pen and paper to write down this information. We use the Wirral Out of Hours Service that is provided by Wirral GP’s for Wirral patients at Arrowe Park Hospital, if you are asked to contact this service please note that your call will be recorded.
The NHS Direct Help Line/NHS 111
Specially trained nurses who can give you immediate information and friendly helpful advice on what to do and what not to do staff this telephone help line. It is a 24-hour service and completely confidential. They also have information on local dentists and pharmacists. Phone 111. Calls are charged at local rates. You can get useful information via the website at: www.nhsdirect.nhs.uk.
The NHS Walk-in Centre
The walk-in centre is based at Victoria Centre Hospital, Mill Lane, Wallasey. Simple dressing, minor ailments/injuries (e.g. coughs, colds, ear ache, hayfever, cystitis, sprains etc.), post coital contraception, women’s health problems and men’s health issues. The opening times are Mon-Fri 07:00 – 22:00 and Sat-Sun 09:a00 – 22:00. No appointment is necessary.
There is also a walk-in centre at Arrowe Park Hospital.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.